The mobile field services with PIDX standards offer a customizable solution for users to use their own SKU and pricing. Available on both IOS and Android platforms, it includes three main features: search and select, digital field ticket, and connectors to integrate with back-office systems. The search and select feature allows users to choose their preferred products and services. The digital field ticket feature allows users to ping their location and scan their inventory. Finally, the connectors feature enables seamless communication between field services and the back office.
Overview
In today’s fast-paced business world, mobile field services are crucial for companies to maintain their competitive edge. Whether it’s on-site repairs, installations, or maintenance, having a mobile field service solution can significantly improve operational efficiency and customer satisfaction. In this blog, we will explore the benefits of mobile field services with PIDX standards, customizable SKU, and pricing, available on both IOS and Android platforms, with three key features: search and select, digital field ticket, and connectors.
PIDX standards have become the industry standard for electronic data interchange (EDI) in the oil and gas sector. With mobile field services adopting these standards, companies can streamline their data exchange processes and improve their overall efficiency. Additionally, the customizable SKU and pricing features allow companies to tailor their mobile field service solutions to their specific needs, making the service more efficient and effective.
The search and select feature of mobile field services allows users to choose their preferred products and services. This feature is particularly useful for businesses with a wide range of products and services, as it enables field service workers to easily find the products and services they need to complete their tasks. This feature also helps in reducing errors, ensuring that the right products and services are delivered to the right location, and at the right time.
The digital field ticket feature of mobile field services is designed to enhance the customer experience. With this feature, customers can track the progress of their service request in real-time, making it easier for them to plan their day. The digital field ticket feature also enables field service workers to ping their location and scan their inventory, providing the back-office with real-time updates on the status of their service requests.
The connectors feature of mobile field services enables seamless communication between field services and the back-office. This feature eliminates the need for manual data entry, reducing errors and improving data accuracy. The connectors feature also enables the back-office to monitor the progress of field service requests, ensuring that service requests are completed within the agreed-upon timeframe.
Mobile field services with PIDX standards and customizable SKU and pricing, available on both IOS and Android platforms, with three key features: search and select, digital field ticket, and connectors, are a must-have for companies looking to improve their operational efficiency and customer satisfaction. These features not only streamline processes but also provide real-time updates, enabling companies to make informed decisions and provide excellent customer service.